01
Regional expertise
Regional hubs help connect enquiries with teams familiar with local operating conditions, customer requirements and service options.
Overview
Connect with the right FSC team
Fast Safe Cargo's regional hubs coordinate customer and operational enquiries across major markets. Choose the hub closest to your origin, destination or existing business relationship; requests can be routed to the appropriate local team.
For a faster response, include your company name, shipment reference if applicable, origin and destination, cargo type and the support you need. Do not send passwords, payment card details or sensitive personal information through general enquiry channels.
FSC handles enquiries by email only. Write to info@fastsafecargo.com for sales and general questions, customerservice@fastsafecargo.com for bookings, tracking and existing shipments, and verification@fastsafecargo.com to confirm that an FSC certificate, eBL or document is genuine.
- Dubai, Istanbul, Rotterdam, Shanghai, Singapore, New York and São Paulo hubs
- Sales and service enquiries routed regionally
- Include shipment details where relevant
- Use portal support for existing bookings
- Avoid sharing confidential credentials by email
- Enquiries handled by email only
Get in touch
A practical route to assistance
Select the right channel and give our team the context needed to respond.
02
Sales enquiries
Share your lanes, cargo profile, expected volumes and desired start date so the commercial team can understand your requirement.
03
Existing shipments
For a booked shipment, include the booking or tracking reference and use the customer portal support route where available.
04
Documentation
State the document type, shipment reference and relevant milestone; do not attach sensitive information unless requested through a secure channel.
05
Global coverage
FSC serves more than 180 countries through a network of offices, hubs and operating partners.
06
Safe communication
FSC will not require passwords or payment card credentials through an ordinary contact enquiry or general email exchange.
Global presence
Regional hubs supporting a broad network
- 7
- regional hubs
- 96
- offices
- 54
- countries with offices
Reference
Which email to use
All enquiries are handled by email; include your company name and any booking or tracking reference.
| Enquiry | |
|---|---|
| Sales, quotes and new business | info@fastsafecargo.com |
| General and corporate questions | info@fastsafecargo.com |
| Press, partnerships and careers | info@fastsafecargo.com |
| Bookings, tracking and existing shipments | customerservice@fastsafecargo.com |
| Customer portal support and claims | customerservice@fastsafecargo.com |
| Certificate, eBL and document verification | verification@fastsafecargo.com |
Get in touch
Talk to our team
Tell us about your cargo and a specialist from the right region will respond.
FAQ
Frequently asked questions
Can't find what you're looking for? Our specialists are available around the clock.
Contact our teamContact the hub closest to your shipment origin, destination or existing business relationship. If the enquiry concerns a current booking, include its reference so the team can route it to the appropriate operational contact.
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Ready to talk about contact us?
Our specialists will design a solution around your cargo, lanes and service commitments.